The Smartest Way to Run Your Hotel
Infinity brings front desk, housekeeping, channel management, payments, and guest communications into one powerful platform — built for modern hoteliers.
Everything you need,
nothing you don't
One login. Total control over your entire hotel operation — from front desk to finance.
Smart Front Desk
Instant check-in/check-out, room assignment, folio management, and guest profiles — all from a single intuitive screen. No training needed.
Core ModuleDrag & Drop Reservation Chart
Visual Gantt-style room chart lets you move, extend, or modify bookings with a single drag. See your hotel at a glance for any date range.
ReservationsHousekeeping Module
Assign rooms to staff, track cleaning status in real-time, set priority flags and maintenance requests — directly from mobile devices.
OperationsBilling & Invoicing
Auto-generate GST-compliant invoices, split bills, add extra charges, and manage advance deposits. Supports multi-currency for international guests.
FinanceRevenue & Analytics
RevPAR, ADR, Occupancy trends, OTA performance — powerful real-time dashboards and scheduled reports delivered to your inbox automatically.
AnalyticsGuest Experience CRM
Build guest profiles with stay history, preferences, and loyalty points. Send personalized welcome messages and post-stay feedback automatically.
CRMF&B & Point of Sale
Integrated restaurant POS with table management, KOT printing, room service ordering, and seamless posting of charges to guest folios.
RestaurantID & Document Scanner
Scan Aadhaar, passport, and driving licenses at check-in using a webcam or mobile camera. Auto-fills guest details and archives for compliance.
ComplianceMulti-property Management
Manage multiple hotel properties from a single dashboard with role-based access. Perfect for chains, resorts, and property groups of any size.
EnterpriseSync Every OTA, Automatically
Stop managing availability manually across platforms. Infinity syncs your rates, availability, and restrictions across 40+ OTAs in real time — eliminating double bookings forever.
- Two-way real-time synchronization with all major OTAs
- Central rate & yield management with bulk update tools
- Stop-sell and min-stay restrictions in one click
- OTA performance comparison dashboards
- Automated booking import with guest notifications
- Zero extranets — manage everything from Infinity
Payments & Guest Communications
Complete the guest journey with seamless payment processing and real-time WhatsApp notifications.
Payment Gateway
Accept payments from anywhere — card, UPI, net banking, or wallets. Automated payment links, advance collection, and refund management built right in.
- Razorpay, PayU, Paytm, CCAvenue & more
- UPI, cards, net banking, and wallets supported
- Send payment links via SMS and WhatsApp
- Automatic reconciliation and ledger updates
- PCI-DSS compliant secure transactions
- Advance deposit and balance due tracking
WhatsApp Business
Automate the entire guest communication journey — from booking confirmation to checkout — through official WhatsApp Business API integration.
- Instant booking confirmations & vouchers
- Pre-arrival reminders with check-in details
- Digital invoice delivery via WhatsApp
- Post-checkout feedback & review requests
- Two-way chat for guest requests & upgrades
- Template messages with hotel branding
Simple, Transparent Pricing
No hidden fees. Scale up as your property grows. All plans include free onboarding and support.
- Front Desk & Reservations
- Housekeeping Module
- GST Billing & Invoicing
- 5 OTA Channel Connections
- WhatsApp Booking Alerts
- Basic Analytics Dashboard
- Email Support
- Everything in Starter
- Unlimited OTA Channels (40+)
- Payment Gateway Integration
- WhatsApp Business Automation
- Revenue Analytics & Reports
- Restaurant / F&B POS
- Guest CRM & Loyalty
- ID Scanner Integration
- Priority Phone Support
- Everything in Professional
- Multi-Property Dashboard
- Custom Branding & Domain
- ERP & Accounting Integration
- Dedicated Account Manager
- On-site Training & Setup
- SLA-backed 24/7 Support
- API Access for Customization
Loved by hoteliers across India
"Infinity transformed how we manage bookings. The channel manager alone saved us hours every day, and double bookings are now a thing of the past."
"The WhatsApp automation is brilliant. Guests receive confirmations instantly and our front desk barely gets any 'did you receive my booking?' calls anymore."
"Migrating to Infinity by Softel was seamless. The Softel team trained our entire staff in a day. The GST billing and payment gateway integration are exactly what we needed."
See Infinity in Action
Schedule a personalized 30-minute walkthrough with our hotel technology experts. We'll show you exactly how Infinity fits your property.
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